If you’re not happy, please let us know. We’ll handle your issue on a case-by-case basis to make it right. For returns and exchanges, please contact email@example.com to confirm the return address. (Pre-order items can't be returned except for product quality issues.)
To expedite your request, please include the following when you contact us：
If you return an item that was opened or shows signs of wear, we will issue a partial refund minus the original shipping charges and return shipping fees.
If you’d like to exchange an item for a different color, different size, or different product altogether, we are happy to help you with that! The process is similar to a return, and all the same policies listed in our Return Policy apply. There are two ways to exchange an item, depending upon your preference.
Before the return: To receive the new item sooner, you can go ahead and place an order for the new item before you return the old item. We will original payment method once we receive the return.
Return shipping costs still apply for all exchanges and will automatically be deducted from the refund amount.