Im really happy with this couch and ottoman. I decided to buy the 5 pc set vs the 3 pc set simply because I felt the ottoman being detachable was more versatile. I also thought that in the fall when Im stacking and covering, it will be easier.
Unpacking was simple. All parts were labeled and the directions were plenty clear. I didnt have any problems lining up the holes and getting the bolts started. In order to have this result, you absolutely must follow the directions and do not tighten up the bolts until all of them have been inserted and started. And I mean do not go beyond a few turns after getting it started. You will have no problems with assembly if you do this. The directions state this, but I am guessing that the people who had trouble lining up the holes probably tightened up screws too much before they had them all in. That being said, you have to carefully look to make sure that you have screws in all of the places they are supposed to go. The directions dont tell you how many screws get inserted, so you just need to pay attention.
The box that contained the two corner pieces had stickers to label some parts, and the stickers were on the little metal legs. They did not come off, but they will face the wall so it doesnt bother me. If I want to try to get it off later, I will. The box that contained the middle piece, ottoman and coffee table had protective coating over the little metal legs that had to be peeled off. That was a great idea and would have been nice if it had been done the same way for the other box that had the stickers that overlapped the metal legs. The stickers come off the plastic rattan very easily.
Overall, just read the directions and know that anytime you are screwing in bolts using an allen wrench, it is tedious. It took me about 2 hours to get it...