SHIPPING

What Shipping Methods Are Available?

We ship all items by UPS/FedEx/DHL International Express to customers.

Note: UPS/FedEx/DHL does not deliver on weekends or national holidays.

How Much Does Shipping Cost?

Shipping is free of charge to the United States.

How Long Will It Take For Me to Receive The Package?

Once you place an order, we will arrange to ship out the according products in 1-3 business days.
The period of time from when the item be shipped by FedEx/UPS/DHL to when it arrives at your door. It usually takes about 2-5 working days.

PAYMENT

What Payment Methods Are Accepted?

Visa, Master, American Express, Discover, JCB, Paypal, Paypal Credit, Apple Pay, Google Pay

ORDERS & RETURNS

How do I place an Order?

Step 1: Add the product into your cart

Step 2: Fill the shipping information and apply the latest code

Step 3: Check out for your order

How Can I Cancel Or Change My Order?

Any order can be easily canceled before shipping from the warehouse. Contact our customer service to request the refund if you really want to.

If your order has been shipped out, please email to our customer service: service@alphamarts.com to cancel it.

How Do I Track My Order?

A confirmation email will be sent to you after the order is authorized and verified. Once the order shipped, we will send the tracking number to you via email.

How Can I Return a Product?

We accept returns within 30 days from the purchase date. Contact our customer service to get the return label for your order.
Notice: Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
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